Vent Mesh Installation
Service Terms & Conditions

1. Service

Matador Fire agrees to perform the limited service of installing ember-resistant mesh over existing vent openings as described in the Order Form. The Client acknowledges that this Service is limited to the installation of mesh screens and does not include structural alterations, framing, waterproofing, or dry rot repair. The Service is provided on an “as-is” basis regarding the condition of the Client's existing vents and siding.

2. Service Term

Unlike Matador Fire's subscription services, this Agreement covers a single installation project. The term of this Agreement commences upon the signing of the Order Form and terminates upon the completion of the Service and receipt of full payment, unless terminated earlier in accordance with Section 8.

3. Fees and Payment

• Payment Due: The Total Service Fee is due and payable in full upon the arrival of the technician to perform the work, or as otherwise explicitly detailed in the Order Form.
• Late Fees: Past due balances are subject to a fee of $50 or 1.5% of the outstanding balance, whichever is greater. Client is responsible for all costs incurred by Matador Fire in collecting any overdue amounts.

4. Scheduling

Matador Fire will provide reasonable notice to schedule the installation visit. While Matador Fire aims to be punctual, all appointment times are estimates and may be subject to change due to weather conditions, traffic, or prior job complications.

5. Client Responsibilities

To ensure the Service can be performed safely and effectively, the Client agrees to:

• Provide Access: Grant Matador Fire personnel clear and safe access to all necessary work areas, including exterior perimeters and, if applicable, interior attic or crawl space access points.
• Clear Obstructions: Remove any furniture, vegetation, or debris that blocks access to the vents prior to the technician's arrival.
• Existing Conditions: Inform Matador Fire of any known hazards or fragile conditions around the work area.

6. Acknowledgement of Risk & Plain Language Disclaimer

Client understands that the Service is a proactive risk-reduction measure and not a guarantee of immunity from wildfire damage. The Client acknowledges that installing mesh is a precaution to help reduce ember entry but does not fireproof the home. Matador Fire is not liable for any loss or damage to the property caused by fire, smoke, or embers, regardless of the installation of the mesh.

7. Disclaimer of Warranty & Service Guarantee

• 30-Day Service Guarantee: Matador Fire guarantees the integrity of the installation method. If the mesh becomes loose or detached within thirty (30) days of installation due to workmanship, Matador Fire will return to re-secure it at no cost to the Client.
• No Product Warranty: The mesh material is provided “as is” without additional warranty from Matador Fire.
• Disclaimer: EXCEPT FOR THE 30-DAY SERVICE GUARANTEE STATED ABOVE, MATADOR FIRE MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE OR MATERIALS.

8. Termination

• By Client: Client may cancel the Service by providing at least twenty-four (24) hours' notice prior to the scheduled appointment. Cancellations made with less than twenty-four (24) hours' notice may be subject to a cancellation fee to cover the technician's travel and administrative time.
• By Matador Fire: Matador Fire reserves the right to terminate the Agreement and decline to perform the Service if the technician determines that the property conditions are unsafe, the existing vents are unsuitable for mesh installation (e.g., rotted or painted shut), or access is obstructed. In such cases, any pre-paid fees will be refunded.

9. Limitation of Liability and Indemnification

• Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, MATADOR FIRE'S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY THE CLIENT FOR THE SERVICE.
• Indemnification: Client agrees to indemnify and hold harmless Matador Fire from any claims or liabilities arising from the Client's failure to maintain safe premises for Matador Fire personnel.
• Cosmetic Imperfections: Client accepts that minor chipping or cosmetic marks to stucco or siding may occur during installation. Matador Fire is not responsible for repainting or matching the texture of weathered surfaces.

10. Force Majeure

Matador Fire shall not be held liable for failure to perform or delays in performing the Service due to causes beyond its reasonable control, including but not limited to acts of God, heavy rain, high winds, wildfires, earthquakes, or government actions.

11. Governing Law

This Agreement shall be governed by the laws of the State of California. Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration in Los Angeles County, California.

12. Assignment

The Client may not assign this Agreement to a third party (such as a new homeowner) without the prior written consent of Matador Fire. Matador Fire may assign its rights and obligations to a qualified service provider.

13. Entire Agreement

This Agreement, comprised of the Order Form and these Terms, constitutes the entire agreement between the Parties and supersedes all prior agreements or understandings, whether written or oral.