Client Support

Peace of mind starts with clear answers

Thanks for stopping by. A lot of homeowners write us when they want to feel steadier about wildfire season, without getting sold a hard pitch. Below is a plain look at Matador Fire's Wildfire Defense System, what it costs, and how folks usually use it at home. When you are ready, Jake on Client Service Support is in chat.

Matador Fire barrel, pump, and hose installed on a home patio
How it works

A first line of defense you can keep at home

Matador Fire's Wildfire Defense System is about peace of mind. It is a practical first line of defense to help save your home from wildfire damage, one layer among others like simple home hardening.

Each unit holds 50 gallons of non-toxic, long-term fire retardant, a pump, and 100 feet of hose, professionally installed. Gas or electric. When public alerts say it is time to leave, you unwind the hose and apply retardant to the home and the spots that worry you most. It works wet or dry, and most homeowners can deploy in about 10 to 15 minutes.

Installed, inspected, and refilled on a regular cycle as part of the subscription. The service term is three years.

Embers are often the bigger risk for homes than the main flame front. Clearing vents, roofs, and the first few feet around the house still matters. CAL FIRE Ready for Wildfire covers that work in plain language.

Matador Fire Wildfire Defense System barrel and hose reel at a home
Pricing

Simple numbers, said upfront

Monthly

$150 / month

Per barrel, for the subscription that keeps the system inspected and ready.

Install

$399 one-time

Professional installation fee, always shown with the monthly rate.

Most homes use one to three barrels, depending on the property. This is a three-year term. Annual and three-year prepay options are available (about 10% off annual, about 20% off for the three-year term).

Matador Fire barrel, pump, and hose installed on a home patio

A full unit is about 450 pounds once filled. Please do not move it yourself. Call Matador Fire and we will reposition it at no cost with the right tools.

Common questions

What folks ask us most

These come up a lot when homeowners are sizing Matador Fire for their place. Happy to go deeper in chat if yours is more specific.

How do I know how many barrels I need?

We size to your property. Coverage depends on the home, outbuildings, fences, and the spots that worry you. Most homes land at one to three barrels. When you know enough and want a walkthrough, a free wildfire risk assessment by a firefighter can help you see the fit.

Is this like roof sprinklers?

Roof sprinklers can be a strong option for some homes, and we are not here to talk you out of that path. Matador Fire is a different layer: a barrel of long-term fire retardant, a pump, and hose you use when it is time to leave, then evacuate.

Gas or electric?

Both are available. We talk through power, backup, and layout at your property so the setup matches how you live there.

Is the retardant safe around people and pets?

That worry makes total sense, and we have a number of clients who ask the same thing. The retardant Matador Fire uses is rated EPA Category IV, the lowest toxicity rating, and is classified as practically non-toxic. StillMeadow tested it around people, pets, and plants. Intertek tested it to California Title 19 standards. Title 19 is California's rulebook for how fire-protection products get tested.

What does the subscription include?

First, yes, the barrels are a subscription. That includes twice-annual maintenance and inspections so the equipment stays ready. Refills are part of the managed service cycle. The service term is three years.

Can you help with homeowners insurance paperwork?

We can help with documentation of mitigation for your carrier. We do not promise a discount, renewal, or any insurance outcome.

How long does retardant last once applied?

Once applied, it stays effective until about 3 cumulative inches of rainfall.

When would I install?

After you are ready and we confirm sizing and placement, we book a professional install. Timing depends on schedule and the property. Happy to talk through the next open window in chat.

The system

What it looks like at a real home

Person deploying hose and spray at a home with a Matador Fire system
Deploy
Matador Fire Wildfire Defense System barrel installed on a rooftop
Install
Matador Fire system on-site yard sign
On site
Ask Jake

Chat with Client Service Support

Ask about your home, pricing, timing, people and pets, or anything unclear above. Jake answers the way we write homeowners: warm, plain English, no pressure.

  • What the system includes
  • Price and barrel count for your place
  • Deploy time, gas vs electric
  • People, pets, and testing
  • What a free firefighter assessment looks like

Soft next step when you are ready: a free wildfire risk assessment by a firefighter.

Jake · Matador Fire Client Service Support

Ask Jake

Happy to walk through Matador Fire at your pace.

Hi. Thanks for stopping by. Happy to walk through Matador Fire at your pace. What is on your mind for your home?